Dhiraagu Honoured with ‘Innovation in Digital Transformation’ Award

Dhiraagu has been honored with the ‘Innovation in Digital Transformation’ award at the 2024 Pipeline Awards for its Digital Customer Relationship Management (CRM) Transformation project. This recognition celebrates the company’s efforts in embracing advanced technology to improve customer service and streamline operations.

The CRM transformation, powered by the Etiya Business Support System (BSS) platform, represents a major step in how Dhiraagu connects with and serves its customers. The project marks a significant achievement in enhancing customer experiences while strengthening the company's position as a digital leader in the Maldives.

The Pipeline Awards are known for recognizing global leaders in innovation, and this award highlights Dhiraagu’s ongoing commitment to digital excellence. By leveraging cutting-edge technology, the company aims to enrich lives and empower communities, setting the stage for future advancements in connectivity and customer engagement across the Maldives.

This achievement reflects the hard work and collaboration of Dhiraagu’s team and its partners, solidifying the company's vision of a smarter, more connected future.