Dhiraagu Simplifies Customer Service Experience with MyAccount Platform

Dhiraagu, the Maldives' premier digital service provider, has enhanced its customer service offerings with a set of user-friendly features on its MyAccount platform. These additions are designed to streamline the customer experience, offering a one-stop solution for managing various Dhiraagu services through a convenient online portal.

Here are some of the popular services now available on Dhiraagu MyAccount:

Postpaid/Fibre Broadband Package Change:
Customers can easily upgrade or downgrade their Mobile Postpaid plans or Fibre Broadband packages with a simple one-click process on the MyAccount platform. Fibre Broadband New Connection:
Applying for a new Dhiraagu Fibre Broadband connection is now a seamless process that users can complete through their MyAccount dashboard. Activate Blank SIM:
Purchasing a blank SIM card from Dhiraagu's partner shops and remotely activating it is now a hassle-free task accessible through MyAccount. Relocation of Fibre Broadband Service:
Moving to a new location? Users can apply for the relocation of Fibre Broadband services, whether within the same building or to a different one, via MyAccount. Temporary Suspension of Service:
Customers planning to travel abroad or requiring a temporary suspension of services can easily accomplish this by using the MyAccount platform. Users have the flexibility to choose the duration for which they want to suspend their Postpaid or Fibre Broadband services.

Beyond these services, Dhiraagu MyAccount offers a comprehensive suite of tools for users to efficiently manage their telecom services. This includes bill payments for Postpaid and Fibre Broadband accounts, Prepaid recharge options, and the ability to add-ons. Additionally, users can track the status of their service applications directly through the MyAccount interface.
Dhiraagu's commitment to providing an accessible and user-centric digital experience is evident in these enhancements to the MyAccount platform. By consolidating essential services in one convenient location, the company aims to simplify the customer journey and ensure that users can effortlessly manage their telecommunications needs. As the leading digital service provider in the Maldives, Dhiraagu continues to prioritize customer satisfaction and convenience in the evolving digital landscape.