Newly Upgraded Ooredoo Experience Centre and Club Premier Lounge Opens In S. Hithadhoo

On Monday, Ooredoo Maldives officially inaugurated the opening of its upgraded Ooredoo Experience Centre (OEC) and the brand-new Club Premier Lounge in S. Hithadhoo. The OEC and Lounge were officially opened by Managing Director & CEO of Ooredoo Maldives, Khalid Al-Hamadi with Chief Commercial Officer, Hussain Niyaz and Head of Customer Care, Dhiyana Afeef.

The openings were done to cater for the rapidly growing customer base in Addu Atoll in an effort to elevate customer experience further. Situated at the Link Road in Hithadhoo, the up- scaled service centers will now offer a complete access to Ooredoo’s forefront products and services while still providing outstanding customer experience.

While speaking at the opening ceremony Managing Director & CEO of Ooredoo Maldives, Khalid Al-Hamadi said that they are pleased to open the OEC and Lounge in Addu City as part of the company’s efforts to deliver exceptional service in line with growing customer expectations. He added that in addition to the digital self-service portals, Ooredoo is dedicated to improve customer experience across all touch points and as their brand slogan “Upgrade Your World” is now opening the doors to their customers in Addu City.

The refurbished OEC in Hithadhoo will feature exclusive services such as Ooredoo Business, Mobile Money and Mobile Number Portability services, connecting customers to various platforms. The upgrades at the OEC include quick counters where small tasks such as recharging, balance checks and etc can be done without queues. Moreover, customers visiting the OEC will have the unique opportunity to explore and trial creative devices offered by Ooredoo such as O-locate, Ooredoo Mi-fi, Ooredoo Satellite Phones and many more.

For the loyal Club Premier members, the new lounge promises an ambience of relaxation while addressing to specially curated services for each individual. The Club members can also enjoy all the benefits available at OEC and is entitled for more personalized ones too.
Apart from the centers, Ooredoo customers can now gain support from Ooredoo’s business partner shops and sales partner shops across Addu City.